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Now offering free listing until 1st January 2026.
Now offering free listing until 1st January 2026.
EFOMI_FAQ

How Can We Help?

Shop smarter. Sell faster. We’ve gathered the essentials for both sides of the checkout so you can get back to what matters most.

For EFOMI's Shoppers

For EFOMI's Vendors

Who are we?

We are a team of sneaker enthusiasts dedicated to curating a collection of stylish and functional sneakers that cater to every need. From classic designs to the latest trends, we aim to inspire confidence and comfort in every step you take. With a passion for quality and innovation, our mission is to deliver footwear that resonates with your lifestyle.

How to contact a store

Our sneakers are a blend of innovative design, premium materials, and meticulous craftsmanship. We prioritize both style and performance, ensuring that every pair not only looks good but also feels great. Whether it’s advanced cushioning, breathable fabrics, or bold aesthetics, our sneakers stand out by offering a perfect mix of function and fashion.

Are your products locally sourced?

We take pride in sourcing materials responsibly from trusted suppliers, both locally and internationally. Sustainability is at the core of our operations, and we ensure that every sneaker is crafted with care for the planet while maintaining top-notch quality standards. Our commitment extends to supporting local artisans and communities whenever possible.

Do you offer returns or exchanges?

Yes! We accept returns and exchanges within 30 days of purchase, provided the sneakers are unworn, in their original box, and with all tags attached. For online orders, customers must cover return shipping costs unless the item is defective or incorrect.

How to set up delivery information

Yes! We accept returns and exchanges within 30 days of purchase, provided the sneakers are unworn, in their original box, and with all tags attached. For online orders, customers must cover return shipping costs unless the item is defective or incorrect.

How to set up sales and discount for your store.

Yes! We offer professional sneaker cleaning and restoration services, including deep cleaning, stain removal, and sole restoration. Prices vary based on the level of service needed. Visit our store or contact us for details.

How to setup your store for your payout?

Absolutely! We offer pre-orders for select limited-edition sneaker releases. Availability is on a first-come, first-served basis. Sign up for our newsletter or follow us on social media to stay updated on upcoming drops.

Custom fees and physical VAT collection

Yes! We provide a customization service where you can create a unique pair of sneakers with personalized colors, artwork, and designs. Our expert artists will bring your vision to life. Contact us for pricing and customization options.

Couldn’t Find Your Answer?
Ask Us Questions!

We will answer any questions you have, don’t hesitate to contact us immediately. We will reply you within 24 hours.
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